Return policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible, your item must be in the same condition that you received it.

To start a return, contact us at Email us . Returns should be sent to:

If your return is accepted, we’ll send you instructions on how and where to send your package. Return shipping costs are the customer’s responsibility. Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if it is defective, damaged, or incorrect, so that we can evaluate the issue and make it right.

Exceptions

We cannot accept returns for perishable goods, custom products, personal care goods, hazardous materials, flammable liquids or gases. We also cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling-off period

If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be in the same condition as received, unworn or unused, with tags and original packaging, and you’ll need proof of purchase.

Refunds

We will notify you once we have received and inspected your return. If approved, you’ll be automatically refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, please contact us.